Get in Touch
We'd love to hear about your project. Whether you're ready to start or just exploring possibilities, reach out and let's begin a conversation.
How to Reach Us
The best way to begin is by sending us an email describing your project, timeline, and any specific questions you have. We typically respond within one business day to schedule an initial conversation.
If you prefer to visit our office, we welcome appointments Monday through Friday. Our studio space allows us to show material samples, review past projects, and discuss your ideas in detail.
Office Address
47 Kensington Gardens
London
W2 4DX
United Kingdom
Working Hours
Monday – Friday: 9:00 – 17:30
Saturday: By appointment
Sunday: Closed
About Our Studio
Our London studio serves as both our workspace and a place to meet clients. Located in Kensington, we're accessible by public transport and have nearby parking options.
The studio houses our material library, allowing you to see and feel samples during consultations. We've designed the space to be welcoming and conducive to creative conversations about your project.
Getting Here
By Underground: Queensway or Bayswater stations are both within a 10-minute walk. Take the Central or District/Circle lines respectively.
By Bus: Routes 70, 94, and 148 stop nearby on Bayswater Road.
By Car: Metered parking is available on surrounding streets. We recommend checking parking restrictions before your visit.
Company Information
luster-whisper is a registered interior design and renovation practice serving residential clients throughout the United Kingdom. We combine creative vision with practical expertise to transform homes into spaces that enhance daily living.
Founded in 2014, we've completed over 350 projects ranging from single-room updates to comprehensive whole-house renovations. Our approach emphasises collaboration, quality craftsmanship, and designs that remain relevant beyond current trends.
We work with a carefully selected network of tradespeople, suppliers, and specialists who share our standards for excellence. This allows us to deliver consistent quality regardless of project scale or location.
Before You Contact Us
Help us understand your project by including: the type of space (kitchen, full home, etc.), your location, approximate timeline, and rough budget range if you have one. Photos are always helpful but not required for initial contact.
Yes. For clients outside London or those preferring remote meetings, we conduct video consultations. While we prefer to see spaces in person eventually, initial discussions work well virtually.
Initial exploratory conversations are complimentary. If you'd like a formal design consultation with detailed recommendations and documentation, that's a paid service starting at £450. We explain options during our first conversation.
Our schedule varies by season. Typically, we can begin new projects within 3-6 weeks of signing an agreement. During our initial consultation, we discuss current availability and your ideal timeline.
Absolutely. We serve clients throughout the United Kingdom. For projects outside London, we plan site visits strategically to minimise disruption while maintaining our hands-on approach.
We respond to enquiries within one business day, usually sooner. If you haven't heard from us within 24 hours, please check your spam folder or send a follow-up.
Areas We Serve
While our studio is based in London, we work with clients throughout the United Kingdom. We've completed projects in diverse locations, adapting our approach to different architectural styles and regional characteristics.
Greater London
Our primary service area with the most frequent site visits and comprehensive service offerings
South East England
Including Surrey, Sussex, Kent, and surrounding counties
Nationwide
We accept select projects throughout England, Scotland, and Wales with strategically planned site visits
What Happens Next
Ready to Start the Conversation?
Send us an email at [email protected] to begin discussing your project.