Cookies Policy

What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies allow websites to recognise your device and remember information about your visit, such as your preferences and actions. This helps improve your browsing experience and enables websites to function properly.

How We Use Cookies

luster-whisper uses cookies to enhance your experience on our website, understand how visitors interact with our content, and improve our services. We only use cookies that are necessary for website functionality or that you have consented to.

Our website uses both first-party cookies (set by us) and may use third-party cookies (set by external services we use).

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the website to function properly and cannot be disabled. They enable core functionality such as security, network management, and accessibility.

Examples of what these cookies do:

• Remember your cookie consent preferences
• Enable navigation and use of website features
• Maintain security and prevent fraudulent activity

Legal basis: These cookies are necessary for the website to function and do not require your consent.

Analytics and Performance Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often and whether visitors encounter error messages. This helps us improve website performance and user experience.

Examples of what these cookies do:

• Count visitor numbers and track how visitors navigate the site
• Identify popular content and areas for improvement
• Understand traffic sources and referral patterns
• Measure page load times and technical performance

Information collected: These cookies collect aggregate, anonymised data. They do not identify you personally.

Legal basis: We use these cookies only with your consent, which you can provide or withdraw through our cookie banner or preferences.

Functional Cookies

These cookies enable enhanced functionality and personalisation, such as remembering your choices and preferences.

Examples of what these cookies do:

• Remember settings you've applied, such as layout preferences
• Retain information you've entered to make subsequent visits easier
• Provide enhanced features you've requested

Legal basis: These cookies require your consent, which you can manage through our cookie preferences.

Cookie Duration

Cookies can be either session cookies or persistent cookies:

Session Cookies

These temporary cookies are deleted when you close your browser. They help the website remember your actions during a browsing session.

Persistent Cookies

These cookies remain on your device for a set period or until you delete them. They remember your preferences across multiple visits.

Our analytics cookies typically expire after two years. Our consent cookies expire after 12 months, after which you'll be asked to confirm your preferences again.

Third-Party Cookies

Some cookies on our website are placed by third-party services we use. We carefully select service providers who respect privacy and comply with data protection regulations.

Third-party cookies we may use include:

• Analytics services: To understand website usage and improve user experience
• Performance monitoring: To track website speed and identify technical issues

We do not use third-party advertising cookies or social media tracking cookies.

Third parties have their own privacy policies governing how they use information. We encourage you to review the privacy policies of any third-party services.

Managing Your Cookie Preferences

You have control over which cookies are placed on your device. You can manage your preferences in several ways:

Through Our Website

When you first visit our website, you'll see a cookie banner allowing you to accept or customise cookie settings. You can change your preferences at any time by clicking the cookie settings option in our footer or clearing your cookies.

Through Your Browser

Most web browsers allow you to control cookies through their settings. You can typically:

• View and delete existing cookies
• Block third-party cookies
• Block all cookies from specific websites
• Block all cookies from being set
• Delete all cookies when you close your browser

Browser settings vary, so consult your browser's help section for specific instructions. Common browsers include:

• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge

Important Notes

Blocking or deleting cookies may affect your experience on our website. Some features may not function properly without certain cookies.

Strictly necessary cookies cannot be disabled as they are essential for the website to work. However, you can block them through your browser settings, though this will prevent you from using the website.

Do Not Track Signals

Some browsers include a "Do Not Track" feature that signals websites you visit that you do not want your online activity tracked. We respect Do Not Track signals and will not track your browsing when this signal is enabled.

Cookies and Personal Data

Most cookies we use do not collect personal data that identifies you individually. Analytics cookies collect anonymised, aggregate information about website usage.

Where cookies do process personal data, we handle that data in accordance with our Privacy Policy and applicable data protection laws, including GDPR.

You have rights regarding personal data collected through cookies, including the right to access, correct, delete, or restrict processing. For more information, see our GDPR compliance page.

Updates to This Policy

We may update this cookies policy periodically to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the "Last updated" date at the top of this page.

Significant changes will be communicated through our cookie banner when you next visit the website. We encourage you to review this policy regularly to stay informed about how we use cookies.

More Information

If you have questions about our use of cookies or would like more information about how we protect your privacy, please contact us:

Email: [email protected]
Address: 47 Kensington Gardens, London, W2 4DX, United Kingdom

For comprehensive information about how we handle your personal data, please review our Privacy Policy.

External Resources

For more information about cookies and online privacy, you may find these resources helpful:

• Information Commissioner's Office (ICO): Provides guidance on cookies and online tracking in the UK
• AboutCookies.org: Offers information about managing and deleting cookies across different browsers
• Your Online Choices: Allows you to opt out of behavioural advertising (not applicable to our site as we don't use advertising cookies)